Introduction
At Care My Trip ("Company" / "we" / "our" / "us"), we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services or visit our website https://caremytrip.com/. By using our services, you consent to the practices described in this policy.
Information We Collect
We may collect personal information such as your name, contact details, payment information, travel preferences, and any other information you provide when booking our services or interacting with our customer support. This also includes technical information like IP addresses, browser type, and usage data when you visit our Website.
How We Collect Information
We collect your information through various means, including when you book our services, interact with us via phone, email, or social media, and when you navigate our Website. We may also receive information from third-party travel service providers and through the use of cookies and similar technologies.
Use of Your Information
Your information is used to process bookings, facilitate payments, provide customer support, and improve our services. We may also use your information to send you offers and updates, provided you have given us your consent. Additionally, we use your data to comply with legal obligations, customize content to your preferences, and analyze website traffic.
The legal bases for processing your data include:
- Performance of a contract when we provide you with our services
- Compliance with legal obligations
- Our legitimate interests in improving our services and marketing our products
- Your consent, where applicable
Information Sharing
We may share your information with travel service providers, payment processors, and legal authorities as required. We may also share non-personally identifiable information with third-party service providers for tracking and advertising purposes. However, we do not sell your personal information to third parties.
In some cases, we may transfer your data to countries outside your home country. When we do, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.
Data Security
We implement appropriate security measures to protect your personal information, including encryption, access controls, and regular security assessments. However, please note that no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
In the event of a data breach that may compromise your personal information, we will notify you and the relevant authorities as required by applicable law, typically within 72 hours of becoming aware of the breach.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to certain processing activities
- Data portability (receive a copy of your data in a structured format)
- Withdraw consent at any time for processing based on consent
To exercise these rights, please contact us at info@caremytrip.com.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our Website. These technologies help us analyze site traffic, remember your preferences, and deliver more relevant advertisements. You can manage your cookie preferences through your browser settings.
- Essential cookies are necessary for the Website to function properly.
- Analytical cookies help us understand how you use our Website.
- Functionality cookies remember your preferences to provide a more personalized experience.
- Targeting cookies enables us to deliver advertisements that are more relevant to your interests.
Third-Party Advertising
We may display advertisements on third-party websites based on your browsing history on our Website. These ads are designed to feature Care My Trip products and services that may be relevant to you. You can opt out of personalized advertising by adjusting your browser settings or visiting the Network Advertising Initiative opt-out page.
Automated Decision Making
We do not currently engage in fully automated decision-making processes, including profiling, that would have legal or similarly significant effects on you.
Children's Privacy
Our services are not intended for children under 16, and we do not knowingly collect personal information from them. If we become aware that we have collected information from a child under 16, we will take steps to delete such information promptly.
Links to Other Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the new policy on our Website and, where appropriate, via email. You can request a copy of previous versions of our Privacy Policy by contacting us.
Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typical retention periods are:
- Account information: For the duration of your account plus 7 years
- Transaction data: 7 years for tax and accounting purposes
- Marketing preferences: Until you opt-out or we cease marketing activities
- After these periods, we either delete or anonymize your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
CareMyTrip.com Hospitality Pvt. Ltd.
CMTC House, Kuthalwali, Johrigaon, Village- Sinola,
Dehradun, Uttrakhand, India -248003
Email: info@caremytrip.com
Phone: +91 8527456666
Last updated: 13/09/2024
