Introduction
CareMyTrip.com Hospitality Pvt. Ltd. (“CareMyTrip”, “Company”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of users (“you”, “your”) who access or use our website https://caremytrip.com/ (“Website”) and our travel-related services.
This Privacy Policy describes how we collect, use, disclose, process, and safeguard your information in accordance with applicable laws and industry standards.
By accessing or using our Website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following categories of information:
1.1 Personal Data
- Full name
- Contact details (email address, phone number)
- Billing and payment information
- Travel preferences, booking details, and identification information (where required)
1.2 Automatically Collected Data
- IP address
- Browser type and device information
- Geographic location (approximate)
- Website usage data (pages visited, session duration, click behavior)
1.3 Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to enhance user experience and analyze website performance.
2. Lawful Basis for Processing
We process personal data under the following lawful bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- User consent (for marketing and cookies where required)
3. Purpose of Data Processing
Your information may be used for:
- Processing bookings and facilitating travel services
- Managing payments and transactions
- Providing customer support and communication
- Improving website functionality and user experience
- Sending transactional and promotional communications (subject to consent)
- Detecting and preventing fraud or misuse
- Complying with legal and regulatory requirements
4. Third-Party Advertising & Google Services
We use third-party advertising and analytics services, including but not limited to:
- Google Ads
- Google Analytics
- Remarketing and behavioral targeting tools
These services may use cookies and tracking technologies to:
- Display personalized advertisements
- Measure campaign effectiveness
- Analyze user interaction with our Website
Google may use cookies such as the DoubleClick cookie to serve ads based on your prior visits to our Website and other websites.
You may opt out of personalized advertising by visiting:
https://adssettings.google.com/
5. Disclosure of Information
We may disclose your information to:
- Travel service providers (hotels, transport, tour operators)
- Payment gateways and financial institutions
- Technology and analytics service providers
- Government or regulatory authorities where required by law
We do not sell, rent, or trade personal data to third parties.
6. International Data Transfers
Your information may be transferred to and processed in jurisdictions outside your country of residence. In such cases, we ensure appropriate safeguards in accordance with applicable data protection laws.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards, including:
- SSL encryption
- Secure servers and firewalls
- Access control mechanisms
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal data only for as long as necessary:
- Booking and transaction data: up to 3 years
- Marketing data: until withdrawal of consent
- Legal compliance data: as required by applicable laws
9. Your Rights
Subject to applicable laws, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure of data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise your rights, contact us at:
info@caremytrip.com | caremytrip@gmail.com
10. Cookies Policy
We use the following categories of cookies:
- Essential Cookies: Required for website functionality
- Analytical Cookies: Help us understand usage patterns
- Functional Cookies: Store user preferences
- Advertising Cookies: Enable targeted advertising
You can control cookies through your browser settings.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
12. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of such third parties.
13. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
14. Contact Information
CareMyTrip.com Hospitality Pvt. Ltd.
CMTC House, Kuthalwali, Johrigaon,
Village Sinola, Dehradun, Uttarakhand – 248003, India
+91 8527456666
info@caremytrip.com | caremytrip@gmail.com
Effective Date: March 2026
